Privacy Policy

1. Introduction

Welcome to Tournaments Master. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord bot and related services.

By using Tournaments Master, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect several types of information to provide and improve our services:

• Discord User Information: User ID, username, discriminator, avatar, and other publicly available Discord profile information
• Server Information: Server ID, server name, channel information, and role configurations
• Tournament Data: Tournament registrations, match results, rankings, and participation history
• Verification Data: Verification tokens, verification status, and linked account information
• Usage Data: Command usage, feature interactions, and bot activity logs
• Premium Information: Subscription status, payment information (processed through Stripe), and premium feature usage

3. How We Use Your Information

We use the collected information for various purposes:

• To provide, operate, and maintain our bot services
• To manage tournament registrations, brackets, and results
• To verify user identity and prevent fraud or abuse
• To process premium subscriptions and manage billing
• To improve and optimize our services through analytics
• To send notifications, updates, and administrative messages
• To provide customer support and respond to inquiries
• To comply with legal obligations and enforce our Terms of Service

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Data is stored securely using industry-standard encryption
• Access to personal information is restricted to authorized personnel only
• Regular security audits and vulnerability assessments
• Secure backup procedures to prevent data loss
• Compliance with Discord's Developer Terms of Service and API Guidelines

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Active Accounts: Data is retained while your account is active and our services are in use
• Tournament History: Tournament data may be retained for historical records and leaderboards
• Verification Data: Verification status is retained to prevent re-verification requirements
• Premium Subscriptions: Billing information is retained as required by financial regulations

6. Your Data Rights

You have certain rights regarding your personal information:

• Access: Request a copy of your personal data we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Export: Request a machine-readable copy of your data
• Opt-Out: Unsubscribe from marketing communications or opt-out of certain data processing activities

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

7. Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services. We use the following third-party services:

• Discord API: For bot functionality and authentication
• Stripe: For payment processing (premium subscriptions)
• Cloud Hosting Providers: For data storage and service infrastructure

These third parties have their own privacy policies. We encourage you to review their privacy practices. We are not responsible for the privacy practices of these third-party services.

8. Children's Privacy

Our services are intended for users who meet Discord's minimum age requirements (13+ or 16+ depending on location). We do not knowingly collect personal information from children under these age limits.

If you believe we have inadvertently collected information from a child under the minimum age, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

By using our services, you consent to the transfer of your information to facilities located outside your jurisdiction. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending a notification through our Discord bot (for significant changes)

You are advised to review this Privacy Policy periodically for any changes. Changes become effective when posted on this page.